bozo explosion n. The large number of inept employees that a company ends up with when it hires an incompetent executive, who in turn hires incompetent managers, who then hire incompetent workers.
— from wordspy
The really scary part of the mediocrity revolution is that those responsible think they’re doing something useful. They believe extreme short-term thinking and disregard for the welfare of customers, employees, and communities will make businesses more competitive.
I think there is a tipping point. When executives are simply peter principled incompetents, their effect is minimal. It’s aggressive stupidity at the top that creates the conditions necessary for the bozo explosion. If you don’t believe it, consider the government, or the phone company.