Blog Archives

Feature Bloat Epidemic Threatens Public Safety Systems

Based on this informal Linkedin poll, 70% of us agree with the proposition that we could live with half the features in our applications, and that performance and reliability are more important qualities.   This is not a surprising result.

Posted in Commentary, Politics and Government, Public Safety

Operational Benefits of Multiagency Incident Response and Records Systems

When agencies use shared information systems, rather than operating separate facilities and applications, they can save up to ninety percent of the total cost of ownership. The more participants, the greater the savings. This being the case, one might imagine

Posted in Public Safety

What is the Cost of a Wrong Idea?

In a panel discussion at the 2012 International Association of Chiefs of Police conference, former San Jose Chief Rob Porter talked about a project: Our department made the decision that we were going to customize a report writing software program,

Posted in Commentary, Politics and Government, Public Safety

Mitigating the Risks of Cloud Computing in Law Enforcement

From IBM’s Center for the Business of Government. InterAct and I are mentioned on pages 21 and 34.

Posted in Cloud, Politics and Government, Public Safety, Shameless Self-promotion, Tech

Cloud Computing – Cloudonomics: A Rigorous Approach to Cloud Benefit Quantification

RATHER THAN BEING A HAZY CONCEPT,  THE CLOUD CAN BE AXIOMATICALLY DEFINED AND RIGOROUSLY ANALYZED THROUGH A NEW APPROACH CALLED CLOUDONOMICS via Cloud Computing – Cloudonomics: A Rigorous Approach to Cloud Benefit Quantification.

Posted in Cloud, Public Safety, Tech

Public Safety CAD and RMS Data Conversion Strategies

Incorporating use of a read-only historical archive reduces the risk that conversion will be a stumbling block in CAD and RMS projects. Conversions are a costly and error-prone aspect of acquiring new CAD and RMS systems. Both CAD and RMS

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Posted in Commentary, Public Safety, Tech

NASCIO’s 2012 State CIO Survey Shows Big Shift to the Cloud

The 2012 NASCIO Survey includes the table shown here (I added the bar chart for clarity). Those describing themselves as “highly invested” only grew by 1%, but 65% more reported having some applications in the cloud and considering others.  Furthermore, those

Posted in Cloud, Politics and Government, Public Safety

The Tyranny of the Tiers in Public Safety Software

Everyone in the public safety software business knows The Tiers. Agencies are ranked by population served. Vendors are classified according to their customers’ tiers. Exact definitions of the tiers vary but the concept is the consistent.  Big cities are usually Tier

Posted in Commentary, Politics and Government, Public Safety

The Benefits of Cloud Computing For Public Safety – Part 3

Cloud Benefits for Public Safety Cloud Benefits for Public Safety Ironically, cloud adoption by public safety has lagged many industries for which the benefit are not nearly as great. The nature of public safety applications is such that the advantages

Posted in Cloud, Public Safety

The Benefits of Cloud Computing For Public Safety – Part 2

Read Part 1 Software as a Service In the SaaS model, a vendor takes responsibility for not only infrastructure, but also for all of the processes required to manage an entire application solution (patches, upgrades, backups, database management, systems tuning, performance management, etc.).

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Posted in Cloud, Public Safety, Tech